Privacy

Privacy Policy

1. Introduction

Welcome to ShortsLab.

ShortsLab ("us", "we", or "our") operates the website accessible at https://shortslab.pro/ (hereinafter referred to as the "Service").

Our Privacy Policy governs your visit to https://shortslab.pro/ and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions ("Terms") govern all use of our Service and, together with the Privacy Policy, constitute your agreement with us ("agreement").

2. Information We Collect

Information we collect falls into two categories: "voluntarily provided" information and "automatically collected" information.

Voluntarily Provided Information

This refers to information you knowingly and actively provide when using our services:

  • Account Information: Email address, name, and password for account creation and login purposes
  • Profile Information: Profile pictures, biographical information, and other details you choose to provide
  • Content Data: Scripts, prompts, images, audio, and other media you create or upload to our platform
  • YouTube Account Information: Channel name, thumbnail, and related account details when you connect your YouTube accounts
  • Payment Information: We use Stripe as our payment processor. For details on how Stripe handles your data, please see the Stripe Privacy Policy
  • Communication Data: Information provided when contacting our support team or participating in surveys

Automatically Collected Information

This refers to information automatically sent by your devices when accessing our services:

  • Device Information: IP address, browser type and version, operating system, screen resolution, and device type
  • Usage Data: Pages visited, features used, time spent on pages, navigation paths, and interaction patterns
  • Log Data: Error reports, activities performed, timestamps, and system performance data
  • Location Data: General location information derived from IP addresses (not precise GPS data)
  • Cookies and Similar Technologies: Data collected through cookies, pixel tags, and similar technologies to enhance user experience

How We Use This Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, operate, and maintain our platform features and functionality
  • Content Creation: To generate and process videos and related content as requested
  • Account Management: To create and manage user accounts and process payments
  • Communication: To respond to inquiries, provide support, and send service notifications
  • Platform Improvement: To analyze usage patterns, troubleshoot issues, and enhance user experience
  • Security: To detect and prevent fraud, unauthorized access, and other potential security issues

Please note that while automatically collected information may not be personally identifying by itself, it may be possible to combine it with other data to identify individual users. We implement appropriate safeguards to protect all collected information.

3. How We Use Your Information

Your information helps us provide and improve our services. We use this data to:

  • Provide and maintain our services
  • Improve user experience
  • Process payments
  • Send important notifications

4. YouTube API Services

Our application uses the YouTube API Services to enable video uploads and access to your YouTube account information. By using our service, you are agreeing to be bound by the YouTube Terms of Service.

For information about Google's privacy practices, please visit the Google Privacy Policy.

Google User Data

We access and use your YouTube account information solely for the purpose of uploading videos and managing your YouTube content. This includes:

  • Viewing your YouTube account details (channel name, thumbnail)
  • Managing your YouTube videos (uploading and scheduling)
  • Accessing your channel information for video publishing

You can revoke our application's access to your YouTube account at any time through your Google Account security settings.

5. Third-Party Services and AI

To enhance our services and provide advanced features like automated video generation, we may utilize third-party services, including Artificial Intelligence (AI) platforms.

These services process data you provide (such as scripts or content prompts) to generate video content. While we select these partners carefully, they operate under their own privacy policies. We recommend reviewing their policies to understand how they handle your information.

Analytics

We use third-party analytics systems such as Google Analytics to monitor and analyze the use of our Service. The data collected is anonymized and used solely to understand user behavior. No personal user data is used to train AI models.

6. Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In addition to our normal procedure for deleting stored data, you can request deletion of your data by contacting us at our support email.

7. Security of Your Personal Information

The security of your data is important to us. We implement and maintain appropriate technical, administrative, and physical safeguards to protect your personal information.

Our Security Practices

When we collect, process, and store personal information, we employ the following security measures:

  • Access Controls: We limit access to personal information to authorized personnel who need it to perform specific functions
  • Third-Party Verification: We ensure that our AI service providers and other partners maintain high standards of data privacy and security
  • Data Anonymization: Where possible, data shared with AI services is anonymized to protect your privacy

Security Limitations

Although we implement reasonable security measures, we advise that no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute data security but will comply with applicable laws in respect of any data breach.

User Responsibilities

You also play a vital role in protecting your information:

  • You are responsible for selecting any password and its overall security strength
  • Ensure passwords associated with accessing your personal information and accounts are secure and confidential
  • Exercise caution when sharing access to your account
  • Log out from your account when using shared devices
  • Promptly notify us of any suspected security breaches related to your account

Data Protection Rights

Depending on your location, you may have certain data protection rights. If you are a resident of the European Union (EU) or European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • The right to access and receive a copy of your personal data
  • The right to rectify or update inaccurate or incomplete personal data
  • The right to request deletion of your personal data
  • The right to restrict or object to processing of your personal data
  • The right to data portability
  • The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at our support email. We may ask you to verify your identity before responding to such requests.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect:

  • Changes to our business practices
  • Updates to our business processes
  • New legal or regulatory requirements
  • Improvements to our data handling procedures

Notification of Changes

If we make significant changes to this privacy policy, we will:

  • Post updates at the same link by which you are accessing this privacy policy
  • Update the "Last updated" date at the bottom of this page
  • Notify registered users via email (based on your selected preferences for communications)
  • If required by law, obtain your consent or provide you the opportunity to opt in or opt out of new uses of your personal information

We encourage you to review this policy periodically to stay informed about how we protect your data. Your continued use of the Services after any changes constitutes your acceptance of the revised Privacy Policy.

Last updated: May 4, 2025